Privacy Policy

This policy describes how Luxon Partners collects, uses, and protects your personal data. Last updated: March 10, 2026.

1. Introduction

Luxon Partners ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you participate in our affiliate programme or visit our website. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, including: full name, email address, postal address, phone number, payment details (bank account or e-wallet information), tax identification numbers, website URLs and traffic data, and any other information you submit during registration or account management. We also automatically collect certain technical data such as IP addresses, browser type, device identifiers, pages visited, and referral URLs.

3. How We Use Your Information

We use your personal data to: (a) administer your affiliate account and process commission payments; (b) verify your identity and eligibility to participate in the Programme; (c) communicate with you about your account, programme updates, and marketing opportunities; (d) detect and prevent fraud, abuse, or violations of our Terms of Service; (e) comply with our legal obligations under applicable law, including FCA and FINTRAC requirements; and (f) improve our services and platform through analytics and performance monitoring.

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) Contract — processing is necessary to perform our affiliate agreement with you; (b) Legal Obligation — processing is required to comply with applicable laws and regulations; (c) Legitimate Interests — processing is necessary for fraud prevention, security, and improving our services; and (d) Consent — where you have explicitly consented to specific processing activities, such as receiving marketing communications.

5. Sharing Your Information

We may share your personal data with: (a) payment processors and financial institutions to facilitate commission payments; (b) identity verification and compliance service providers; (c) analytics and technology partners who assist in operating our platform; (d) regulatory authorities, law enforcement, or other government bodies when required by law; and (e) successor entities in the event of a merger, acquisition, or sale of assets. We do not sell your personal data to third parties for their own marketing purposes.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home country. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant data protection authorities or reliance on adequacy decisions.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Affiliate account data is generally retained for the duration of your participation in the Programme and for a period of up to seven years thereafter to satisfy regulatory and tax requirements. Analytics and technical data may be retained in anonymised form indefinitely.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data: (a) Right of Access — to request a copy of the data we hold about you; (b) Right to Rectification — to request correction of inaccurate data; (c) Right to Erasure — to request deletion of your data in certain circumstances; (d) Right to Restriction — to request we limit processing of your data; (e) Right to Portability — to receive your data in a structured, machine-readable format; and (f) Right to Object — to object to processing based on legitimate interests. To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our platform, track affiliate referrals, and analyse usage patterns. This includes essential cookies required for the Programme to function, as well as analytics cookies that help us understand how our platform is used. You can manage cookie preferences through your browser settings or our Cookie Policy. Disabling certain cookies may affect your ability to use some features of our platform.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption of sensitive data in transit and at rest, access controls, regular security assessments, and staff training. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a minor, we will take steps to delete such information promptly. If you believe we have inadvertently collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a notice in your affiliate dashboard. The updated policy will be effective from the date indicated at the top of this page. Your continued use of our services after the effective date constitutes acceptance of the revised policy.

13. Contact and Complaints

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection team at [email protected]. If you are located in the EEA and believe your data protection rights have been violated, you also have the right to lodge a complaint with your local supervisory authority.

For any privacy-related questions or to exercise your data rights, please contact us at [email protected].

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